Find out more about the Your Santa Message Terms & Conditions below.

Your Santa Message Terms & Conditions

Throughout this document 'we', 'us' and 'our' refers to Your Santa Message.

Please read this carefully. By accessing the website you are agreeing to the terms and conditions below, each time you access this website, whether or not you place an order for goods through us.

Whilst we makes every effort to ensure that the content on the site is accurate and current, we give no guarantee that the content will be free from error. We exclude any liability for any errors and omissions on the site. The access or use by you of the contents of this website is entirely at your own risk. We do not make any representation or warranty and expressly disclaims any and all such warranties and terms in respect of any products, services, information or materials.

We do not accept liability for any consequential or incidental damages or for any other indirect, special or punitive damages whatsoever that arise out of or are related to the purchase or use of any products or services from the site through us (except liability for personal injury or death arising from negligence on our part).

Due to the continued development of our products and services the information detailed on this website may not be up to date. Refer to us for confirmation of the current status of any product or service. We may temporarily or permanently change any of these terms and conditions without affecting any accrued rights or liabilities.

We are not responsible for the privacy practices or the content of any other area of this website other than that supplied by us. The information you provide to us may be held by us for market research, tracking of data and so that we may communicate with you regarding products and services that we offer.

We accept no liability for any orders received late due to the postal service, please remember to order early to avoid disappointment.

We accept no liability over the value of the goods ordered.

Free delivery to the United Kingdom mainland & the Republic of Ireland only.

Further information may be obtained by emailing


“My niece and nephew loved their DVD message from Santa. They have watched it over and over and have shared it with friends, who are now very jealous!
They now know to behave on the build up to Christmas, as Santa has proved he is watching!”

Miss L Clements,

“As a family we watched Santa's Christmas Day DVD message and thought it was delightful, we thoroughly enjoyed it.”

Mr & Mrs G Beecham,

“To have a letter from Santa and my child's own personal Santa DVD message, what a Christmas treat.”

Mrs S Barker,

“The DVD is a wonderful alternative to visiting Santa at the shopping centre and not having to queue for hours! The children loved it and played it over and over again.”

Mrs S James,

More Santa Testimonials >

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